Why Choose Sidechria
Frequently Asked Questions
Product, setup and order questions, answered.
Do all camera-style products record video?
No. Recording cameras and simulated security devices are different products. Simulated cameras and standalone warning lights do not record video. Check the product description to confirm the device's functions before ordering.
Do I need Wi-Fi or an app?
Requirements vary by model. Check the product description for Wi-Fi and app requirements, as well as any memory card or SIM card needed. If you are unsure, email us with the product name before ordering.
Are there any subscription or data fees?
This depends on the model and the services you use. Before ordering, confirm whether mobile data, cloud storage or an app subscription is required and whether it is included in the purchase price. Our team can help you check a specific product.
Can I use the device outdoors?
Choose a model specifically described as suitable for outdoor use. Check its water-resistance rating, operating conditions and power requirements before deciding where to install it. Indoor models should not be exposed to rain or moisture.
Do you offer free shipping?
Free shipping is available on orders over $49.99. Please check the shipping options at checkout for your delivery address. For questions about delivery, email service@sidechria.com.
How can I get help with an order or return?
Email service@sidechria.com with your order number and a brief description of your question. For a damaged or incorrect item, include clear photos so we can review the issue and explain the next steps.